Higher education institutions dealing with ongoing budgetary and staffing challenges are looking to create greater efficiency and cost-effectiveness in their operations. One intriguing option on this front is implementing an enterprise content management (ECM) system as a shared service. This Center for Digital Education strategy paper, sponsored by Laserfiche, takes a look at the advantages conferred by ECM as a shared service, and offers a blueprint for successfully launching and popularizing such a system on a higher education campus.