Center for Digital Education & Converge: research in education technology for K-12 and higher education



CUNY 8th Annual IT Conference

December 4, 2009

The City University of New York and the Center for Digital Education hosted the eighth annual all-day conference devoted to information technology and instructional technology.

The NO-COST conference offered an overview of the University's key IT initiatives, an opportunity to explore how technology is changing the nature of instruction, research and administration and an occasion to meet with sponsors and hear from IT leadership.


Featured Speakers

KEYNOTE: Back by popular demand!

David Pogue, New York Times Personal-Technology Columnist, CBS News Tech Correspondent and Best-Selling Author

David Pogue, Yale '85, is the weekly personal-technology columnist for the New York Times and an Emmy award-winning tech correspondent for CBS News. With three million books in print, he is also one of the world's bestselling how-to authors. He wrote or co-wrote seven books in the "for Dummies" series (including Macs, Magic, Opera and Classical Music). In 1999, he launched his own series of complete, funny computer books called the Missing Manual series, which now includes 30 titles. Pogue and his wife, Jennifer Pogue, M.D., live in Connecticut with their three young children.




Registration in the Exhibit Area: 8:30 a.m. - 9:45 a.m
Exhibit Area Open

Concurrent Sessions I:  9:45 a.m. – 10:45 a.m.

Virtual Mentoring & Online Resource for Adjunct Training & Support 
Adjuncts have an important role in the delivery of undergraduate courses. Their adequate training and supervision are major challenges. Adjuncts teaching at more than one institution with busy schedules make organizing face-to-face training difficult. The CUNY Online BA Program now offers training and virtual mentoring to adjuncts, using a combination of online tools, which could serve as a model for other programs, having relevance for offline courses as well as those offered in online formats.

Philip Pecorino, Professor, Online Baccalaureate (SPS) & Queensborough Community College
Ellen Smiley, Academic Director, Online Baccalaureate; Associate Professor, City College
Wendy Williams, Instructor, Online Baccalaureate
Tina Meyerhoff, Instructor, Online Baccalaureate

Improving Admissions through Process Consolidation, Data Centralization, and Online Customer Service
Brooklyn College Admissions was suffering from inefficient processing methodologies and poor customer support.  Find out how BC identified and addressed these problems by: (1) centralizing Admissions’ tasks and information; (2) implementing new, technology-enhanced, workflows and online customer service tools; and (3) establishing a call center with real-time monitoring and tracking.

Eduard Sklyar, Enrollment Services IT Manager, Brooklyn College
Richard Klein, Online Services Manager, Brooklyn College
Mark Gold, AVP/CIO, Brooklyn College

Re-Curating the Snapshot: Student-Created Videos for Deeper Analysis
At the "Snapshot NYC" photo exhibition, groups of Macaulay Honors College students "re-curate" their classmates' photography by shooting videos to express their own ideas of the exhibition's meanings and themes. By creating multimedia expressions of a static exhibition, students make it dynamic and interactive--looking more closely and critically at their classmates' and their own work. This session will discuss the activity and examine how student-created videos can add depth and complexity to similar events.

Presenters (all of Macaulay Honors College): 
Joseph Ugoretz, Director of Technology and Learning
Lisa Brundage, Instructional Technology Fellow
Lindsey Freer, Instructional Technology Fellow
John Sorrentino, Instructional Technology Fellow

Voice Evolved:  Leveraging the Latest Communication Technologies
Adjuncts without Offices: Unified Communication and Collaboration
After three years of intensive infrastructure upgrades, John Jay is implementing new technologies to solve complex problems and help the community work together. This session includes a brief overview of the technological transformation of the college and the Unified Communication System (Microsoft OCS) being deployed to adjunct faculty. A live demonstration of voice recognition, chatting, live meeting, video conferencing and other OCS technologies relevant to teaching, learning and administrative collaboration will be provided.

So Many Calls So Little Time: The Realization of a Contact Center
To improve the level of administrative service provided to students John Jay DoIT and the Division of Enrollment Management collaborated to realize a Contact Center solution. Notable features include wait time estimates, automated responses to common issues and phone menus designed to direct questions to staff best equipped to answer them. This session will provide an overview of the project, a live demonstration and a review of metrics leveraged to gauge service levels.

Presenters (for both):
Praveen Panchal, Chief Information Officer, John Jay College
Joseph Laub, Deputy Chief Information Officer, John Jay College

Introducing The CUNY Academic Commons
The CUNY Academic Commons is a new website dedicated to building community across the 23 campuses in the CUNY system. Built upon flexible open-source platforms, it offers customizable, collaborative, public, and open space that is part academic social network, part resource hub, and part discussion venue.  In this session, the Development Team will introduce the site and show the ways in which it is uniquely poised to foster new kinds of intra- and inter-campus connections.

Matthew K. Gold, Assistant Professor of English, New York City College of Technology; Project Director, CUNY Academic Commons
Boone Gorges, Instructional Technologist, Queens College; Lead Developer, CUNY Academic Commons
George Otte, University Director of Academic Technology, CUNY; Chair, CUNY Committee on Academic Technology
Christopher Stein, Assistant Professor of Computer Information Systems, Borough of Manhattan Community College; Member, CUNY Academic Commons Development Team

View a video recording of the session here.

Reference links:

Centerpieces of Campus Solutions - The Student Center & The Faculty Center
This session will help attendees understand the structure, capabilities and opportunities of various features for students and faculty within this new system.  The Student Center will provide one-stop entry points for course registration, bill payment and unofficial transcript viewing along with an array of new features such as course swaps and saving a “shopping cart” before your registration appointment.  The Faculty Center will give faculty members new ways to perform the day-to-day tasks on campus.

Chris Pondish, CUNYFirst Student Application Architect
Mellisa Khemraj, Student, Queensborough Community College

Managing CUNY's IT Staff
The presentation will focus on the human capital management challenges facing CUNY's IT managers. Topics to be discussed include recruiting, motivating, evaluating and training staff.  Succession planning will also be addressed.  Potential solutions will be presented based upon national best practices. In addition, current initiatives underway at CUNY, such as the Human Capital Management Module of CUNYFirst, will be presented and discussed.


Bill Keller, Vice President for Finance & Administration, Kingsborough Community College
Raj Singh, Senior University Director, HR Operations and Systems, CUNY

Web Information Management System (WIMS):  Managing Websites, Licenses, and Other Applications Without Programming
Brooklyn College librarians and Academic IT have created an application that allows management of licenses, inventories, room bookings, webpages, e-journals, databases and other resources, all without programming skills or knowledge of HTML.  WIMS allows global changes, which are applied to public pages instantly. Changes to resources are posted to all related sites. We will demonstrate the application and discuss how libraries and IT units can obtain and benefit from WIMS.

Stephanie Walker, Chief Librarian & Executive Director of Academic IT, Brooklyn College
Beth Evans, Electronic Services Specialist, Brooklyn College
Alex Rudshteyn, Associate Director of Academic IT, Brooklyn College
Vyacheslav (Slava) Gurgov, Programmer/Web Designer, Brooklyn College

Managing Access and Innovation: Assistive Technology for Students with Disabilities
The Office of Disability Services at the College of Staten Island (CSI) is raising achievement with assistive technologies.   For example, students who are hard-of-hearing throughout CUNY use voice recognition software with web-conferencing software and “netbooks” to access lectures.  Students who are visually impaired collaborate with a learning specialist and professors using software in interactive seminars with multiple instructional modes.  Working smarter, the results have been transformational, qualitatively and quantitatively, when students, faculty and staff collaborate.

Presenters (all of the Office of Disability Services, College of Staten Island):
Christopher Cruz Cullari, Assistant Director
Nicole Dory, Technology Assistant
Sheryll Porter, Learning Specialist
Maryellen Smolka, CART Trainer and Service Provider

Using Microsoft SharePoint to build the 21st Century Website for today’s Higher Education Market
Using Microsoft SharePoint Content Management System to add consistency and accuracy to its web presence, Queens College’s new site offers increased security and social networking features (Web 2.0), with hooks to iTunes, Facebook, MySpace, and e-Portfolios. This allows access to many forms of on-line communications which strengthens the sense of community. This presentation provides an overview of the architecture and technology, best practices, lessons learned, and partnerships to build a fully content-managed web presence.


Sue Henderson, Vice President for Institutional Advancement, Queens College
Maria Terrone, Assistant Vice President for Communications, Queens College
Steven Whalen, Director of Marketing, Queens College
Shingyan Tsay, SharePoint Project Manager, Queens College
Deira Pereyra, Web Services Manager, Queens College
Tony Ko, SharePoint Administrator, Queens College
Naveed Husain, Assistant Vice President/Chief Information Officer, Queens College

Building Frameworks to Reduce Technology Support Complexity
In today's instructional environments, new technologies are being deployed at a dizzying pace.  To accelerate user adoption, vendors have engineered and streamlined deployment processes which have minimized staff involvement. When these technologies reach production, they are often poorly understood and poorly supported.
We will discuss simple strategies and ITIL principles which have been proven to reduce the complexity of support, and provide immediate improvements to the end-user experience.

Tom Franson, President, Long Island Chapter of the Help Desk Institute

View Presentation Slides here.
Learn of New Strategies to Position Your Campus for the Future & Demystifying Federal and State Funding Programs
Join Texas A&M University's Academy for Advance Telecommunications and Learning Technology and Verizon Business experts to learn ways in which to leverage and maximize your project through funding strategies. Hear how CUNY leadership can work collaboratively to gain access to national, regional and local grant programs to help fund new innovations on campus.   In addition, learn about trends in next generation solutions for the 21st century university to address students, faculty, administration, and community needs.

Janet Perkins, E-Rate and Grant Contractor, The Academy for Advance Telecommunications and Learning Technology, Texas A&M University
Don Spaulding, Senior Grants and Funding Consultant, Verizon Business
Rock Regan, Principal Consultant, Verizon Business Global Solutions
(Moderator) Ken Walsh, Account Manager, Verizon Business

Break: 10:45 a.m. - 11:00 a.m.

Keynote: 11:00 a.m. - 12:10 p.m.

Disruptive Tech:
What’s New, What’s Coming, and How It Will Change Everything

As the New York Times’s tech reviewer, David Pogue has a front-row seat for observing the blazing-fast torrent of new inventions. Hundreds of gadgets and technologies come down the pike every year, and plenty get lots of press--but most of it’s junk.
But in this fast, funny presentation, Pogue will stick his neck out to predict which will actually cause major, disruptive changes. He’ll display, discuss, and even demonstrate the technological advances--in personal entertainment, cellular tech, Web 2.0, and more--that will have the most impact on society in the coming years.

David Pogue, New York Times Personal-Technology Columnist, CBS News Tech Correspondent and Best-Selling Author

Lunch:  12:10 p.m. – 2:10 p.m.

Concurrent Sessions II: 12:40 p.m. – 1:40 p.m.

“Age-appropriate self-reflection”: Brooklyn College SEEK’s “Benchmarks for Success” ePortfolios
The Brooklyn College SEEK Department has developed “Benchmarks for Success,” a multipurpose outcomes assessment ePortfolio project lauded by Middle States as “a very effective tool for . . . self-reflection on [students’] progress through the first year of college”. In cooperation with Brooklyn College’s AIT staff and with support from four FIPSE grants, the Department has carefully integrated faculty development, program assessment, pedagogy, counseling, and technology into a collaborative, recursive, and reflective process.


Martha J. Bell, Chair and Director, SEEK, Brooklyn College
Carlos A. Cruz, Multimedia/Instruction Design & Blackboard Support, Academic Informational Technologies, Brooklyn College
Tracy Daraviras, SEEK Tutoring Coordinator, Brooklyn College
Sharona A. Levy, SEEK, Brooklyn College

View presentation slides here.

View presentation handouts:
Contact information
Critical Inquiry

Integrating Research with Education: Privacy and Security Issues on Applying Biometric Technology
This team of NSF funded project will have an open forum discussion on the privacy and security issue of biometric technology. The discussion will be led by the panelists to share their experience. We hope that this will contribute to increasing the awareness on not just the privacy and security issues on biometric technology, but the awareness on its larger application by the law enforcement agency and its larger implication in protecting IT assets.

Mehmet Bicer, Instructor, Baruch College
Cherry Danielson, Associate Director of Institutional Research and Assessment, Carleton College
Nasir Memon, Professor, Poly-NYU
Douglas Salane, Associate Professor, John Jay College
Bon Sy, Professor, Queens College
YingLi Tian, Associate Professor, City College
Xiaowen Zhang, Assistant Professor, College of Staten Island

How Hobsons' CRM Helped CUNY Get Connected
Universities constantly look for better ways to communicate effectively with their students. This presentation, which will include representatives from admissions as well as advising offices, will discuss the positive impact of implementing a University-wide CRM. Attendees will be provided with examples of how the product has been used and managed at multiple CUNY campuses.

Regan Christie, Assistant Director of Transfer Student Programs, Hunter College
Jesse Guralnick, Admissions Counselor, Borough of Manhattan Community College
Christopher Laudando, Undergraduate Admissions Counselor, John Jay College
Gregory Mason, First-Year Advisor, Hunter College
Clare Pistey, Director of Recruitment Admissions Services, CUNY Central
Angela K. VanDijk, Director of First-Year Advising & Transition Programs, Hunter College
Case Willoughby, Director of Advising Services, Hunter College

View presentation slides here.

A Peer-based Approach to Faculty Development in Teaching with Technology: FITT and Beyond at Hunter
Hunter has developed a sustainable, multi-pronged approach to engaging a growing number of faculty interested in technology, teaching, and learning.  The "Faculty Innovations in Teaching with Technology" (FITT) program provides summer stipends, faculty mentors, and dedicated educational technologists to help awardees develop a technology-enhanced component of a course. During the academic year, FITT awardees and others discuss insights gained from the development and implementation process at weekly "Tech Thursday" luncheons and Workshop Monday hands-on sessions.

Presenters (all of Hunter College):
Gina Cherry, Senior Educational Technologist
Veronica Gregg, Professor, AFPL
Nancy Guerrero, Educational Technologist
David Hodges, Professor, Anthropology
Manfred Kuechler, Acting Associate Provost for Instructional Technology
Shiao-Chuan Kung, Educational Technologist
Jennifer Tuten, Professor, Education

View Presentation Slides here.

Using General Use Queries and Interfaces to Answer Everyday Questions
This session will review the vision behind General Use Queries (GU Queries) within CUNYfirst as well as how to use them to provide both simple results and more complex reports.  Tools featured and demonstrated will include Query Manager and Crystal Reports.  We’ll also cover how some campuses are handling the data within the 856 generic HR interface file to answer questions.


Judith Ullman, Business Objects Technical and Application Support Manager, CUNY CIS
Jim Russell, Academic Integration Manager, CUNYfirst

Turning Down the Volume on IT Project Risk
For more than 50 years, since application developers and end users first met, fewer than 30% of IT projects have been considered successful. Join this lively discussion with leading IT managers and CUNY faculty as they examine areas of recurring project risk. Topics covered will include poor communications, misunderstood requirements, and lack of sustaining support from business owners and sponsors.

Jeff Barnes, Deputy Chief Information Officer, Queens College
Bill Bernhardt, Associate Professor of English, College of Staten Island
Chris Ianniello, Director, Application Services, Computing and Information Services (CIS)
Phil Pecorino, Professor of Philosophy, Queensborough Community College
Brad Orcutt, Associate Dean, Information Technology, LaGuardia Community College
Jennifer Sparrow, Dean for Academic Affairs, Medgar Evers College
(Moderator) Claudia Colbert, Director, CIS Project Management Office

Not Content with the Same Old Content: Using Technology to Enhance and Deliver Content in CUNY Libraries
As information and instructional technologies evolve, libraries are taking advantage of these new technologies to collaborate across campus and provide services in new ways. This panel highlights innovative uses of technology at three CUNY libraries: an open access English Composition coursepack at New York City College of Technology, the Brooklyn College online art catalog, and the media streaming service at LaGuardia Community College.

Maura Smale, Information Literacy Librarian, and Jody Rosen, Assistant Professor of English, New York City College of Technology
Jill Cirasella, Computational Sciences Specialist, Brooklyn College Library
Eric Moy, College Laboratory Technician, LaGuardia Community College Library

View presentation slides here.

Providing Tech Support to Enhance Pedagogy
The Technology Help Desk, Working Collaboratively to Support Tech Needs
The Help Desk’s commitment is to provide the technology services needed for the College community to meet their goals.  We work collaboratively with various OIT divisions and CSI departments to provide technology support to students, staff and faculty. 
Members of the panel will share information on the various methods utilized, including such initiatives as web pages, a 24/7 on-line knowledge base, and video tutorials, to support our campus.

Benji Kuriakose, Help Desk Technician, College of Staten Island
Doriann Pieve-Hyland, Help Desk Director, College of Staten Island

Smart Classrooms: An Update
Deeply integrated with teaching and learning, the process of Smart Classrooms implementation has passed under the radar! The College of Staten Island has pioneered a model of implementation for Smart Classrooms, in which IT and Library staff work together, from initial planning, through faculty/student training, to continuing support and trouble-shooting. Members of the panel will present their experience and share their views on the advantages and challenges of this approach.

Aleksander Dudek, Video Conference Coordinator, College of Staten Island
Linda John, Director of Academic Computing, College of Staten Island
Mark Lewental, Director of Library and Media Technologies, College of Staten Island
Teaching-Learning Community Models
Teaching, Learning and Student Engagement of Complex Topics:  The Creation of Online Community Boards
An online community blackboard was created to foster teaching-learning about end-of-life (EOL) care among undergraduate nursing students. This venue has been an especially helpful supplement to didactic and clinical teaching-learning of EOL care and has fostered peer-to-peer learning, a community of caring, and ultimately bridged a gap created by curriculum and time constraints.  This online teaching strategy can be easily incorporated into any curriculum to facilitate the teaching-learning of complex subjects.

Vidette Todaro-Franceschi, Associate Professor of Nursing, Hunter College and Graduate Center

Building an Educational Learning Community Using Social Software
Jive software can be used to build and organize the environment for a healthy and thriving online learning community for faculty and students and create goals that are focused on interdisciplinary research and education. The proposal uses the professional-peer community engagement model that focuses on peer-to-peer support, learning, sharing, and networking, where users help each other in solving problems.  Such a model can be implemented via the social networks technology -- Web 2.0.

Igor Balsim, Associate Professor, Mathematics and Computer Science, Kingsborough Community College

Hybrid Coursework: A Gateway to Active Learning
The hybrid course delivery method, consistent with current trends in classroom innovation, provides a unique opportunity for linking academic instruction with issues and events outside the classroom. Students are engaged in this dynamic learning process and have opportunities to build independent learning skills.  The Health Services Administration (HSA) Program at NYCCT will share its experience by presenting the benefits of incorporating hybrid course work, strategies for engaging students, and tips for assessing active learning.

Josef Bohm, Professor, Health Services Administration, New York City College of Technology
Karen Bonsignore, Professor, Radiologic Technology & Medical Imaging, New York City College of Technology
Noemi Rodriquez, Professor, Health Services Administration, New York City College of Technology

Wimba Solutions - Powerful Collaboration Supporting the 21st Century Learning Community
Whether the goal is to improve student engagement, promote administrative efficiency, or enhance security by bolstering disaster preparedness plans,  Wimba’s Collaboration Suite can be used to support academic and administrative operations campus-wide.  During this session, you'll hear how colleges and universities are implementing our collaboration tools to address the complex challenges higher education is facing in the 21st century and to position themselves competitively in our current economic climate. 

Tim DeMagistris, Regional Sales Manager, Wimba Inc.
Sheila Mehta-Green,  – Director of Sales, Wimba Inc.

Break: 1:40 p.m. - 1:50 p.m.

Concurrent Sessions III: 1:50 p.m. – 2:50 p.m.

Computational Science: A Transformational Approach to Multi-disciplinary Research
Through computational science, researchers from various disciplines, can work together to address complex problems. Cabo will show how computer models representing the heart at different detail levels, from single proteins to many cells, increase our understanding of heart disease; Benimoff and Peters on the use of geographic information systems technology in transportation planning, economics, social equity issues, and earth sciences.  Kress and Muzio will discuss how the CUNY HPC Center supports the Decade of Science.

Alan Benimoff, Department of Engineering Sciences, The College of Staten Island
Candido Cabo, Professor of Computing Technology, New York City College of Technology
Michael Kress, Vice President of Technology Systems, The College of Staten Island
Paul Muzio, Director, City University of New York High Performance Computing Center, College of Staten Island
Jonathan Peters, Department of Business, The College of Staten Island and Research Fellow, The City College of New York

Multi-Media Technology Solutions for Inside and Outside the Classroom
Visual, interactive learning gets results. Students today have become accustomed to using technology in every facet of their lives and this drastic lifestyle change has affected the way students learn  Discover the technologies that Sony has to offer for in classroom presentation, campus communications, broadcasting and production. This session will showcase Sony professional products, how they can be used on your campus, where they are being used on campuses across the country and how these products can better prepare your students for their careers.

John Studdert, Director of Segment Marketing and National Accounts – Sony Electronics, Inc.

The Information Literacy Commons: Integrating Middle States Standards across the Curriculum using Blackboard Communities
The “Information Literacy Commons” is designed to promote collaborative resource sharing and teaching with an emphasis on educational media (tutorials, videos, interactive online exercises and quizzes).  It is linked to an English 120 Blackboard community, a large foundational course comprised of over 80 sections and 1,800 students.  We are testing this as a model for using Blackboard community technology as a medium for integrating information literacy standards across the curriculum in every discipline at every level.

Brian Lym, Science Librarian, Hunter College
Jean-Jacques Strayer, Library Liaison to the English Department, Hunter College
Lauren Yannotta, Instructional Design Librarian, Hunter College

View Presentation Slides here.

CUNY WordCampEd and Beyond--The State of WordPress at CUNY
This session will present brief reports of a few exemplary WordPress projects, and an opportunity to continue the discussion, sharing ideas and questions.  What can WordPress do for CUNY campuses? What are the challenges of supporting WordPress at CUNY, and what are the limitations of this platform? What does WordPress at CUNY imply about the viability of open-source software solutions across the University? What lessons have been learned, and what questions do the newly-interested have?

Joseph Ugoretz, Director of Technology and Learning, Macaulay Honors College
Michael J. Cripps, Associate Professor of English, York College
Mikhail Gershovich, Director, Bernard L. Schwartz Communication Institute, Baruch College
Matthew K. Gold, Assistant Professor of English, New York City College of Technology
Luke Waltzer, Project Manager for Digital Learning, Bernard L. Schwartz Communication Institute, Baruch College

CUNYfirst ERP - Collaborative IT Governance Model
This session will describe the collaborative work efforts and partnership required among the CUNYfirst Core Team, key stakeholders and the integration partners, to manage success.  It will address the processes, organizational structure and disciplines necessary to focus a highly energetic team and organization to reach success through a project management competence of progress and outcomes, supporting the notion that an effective governance strategy will increase the likelihood of success through quality delivery and commitment.

Avi Duvdevani, ERP Delivery Manager, CUNYfirst
J.C. Chappell, Oracle Senior Program Director, CUNYfirst Program Manager
Mara Bianco, CUNYfirst Program Manager, CUNYfirst
Stephen J. Walsh, Managing Director, Exeter Group
Raj Singh, Senior University Director, HR Operations and Systems, CUNY
Annamarie Bianco, University Registrar, CUNY
Conan Freud, Acting Associate Vice President for Finance and Administration, Hunter College
Debbie Seib, Oracle Senior Program Director, CUNYfirst Technical Program Manager
Keri Hanrahan, Oracle Program Director, CUNYfirst Work Management Program Manager

View presentation slides here.

Any Student, Any Faculty, Anywhere: Ubiquitous Learning
Content Management in The Cloud: The End of Locally Hosted Media
The proliferation of CUNY alliances between popular web-brands has created an abundance of options for the hosting and distribution of media rich content. From both an educational and administrative perspective, we will take a look at the value that each system adds to the student experience at York College and other CUNY campuses. As technology flourishes through a plethora of outlets, how does the benefit of brand partnerships shape education and content management?

Daniel Phelps, Multimedia Facilities Operations Manager, York College

View presentation slides here.

Mobile Learning – Towards a Generic iPhone Framework for ELearning
We present and discuss potentials of a generic mobile-learning framework: how everyone can get involved in ubiquitous learning development; how it benefits from the emergent cloud computing and social operating systems; and how it impacts on education and research.


Xin Bai, Assistant Professor, York College
Michael Smith, Assistant Professor, York College

View Presentation Slides here.

Reality-Based STEM Teaching with Participatory Digital Learning Systems: Energy Choices and Climate Change
We will describe the development of a multiplayer electronic learning system, built on social/scientific simulations and fed by relevant and timely databases that require students to make choices and examine the consequences of these choices. The concept will be demonstrated on the global relation between energy use and climate change. The learning system is based on multi-agent simulation in which the world's twenty-five most populous countries are represented by autonomous agents.

Micha Tomkiewicz, Department of Physics, Brooklyn College
Lori Scarlatos, Stony Brook University

View Presentation Slides here.

Picturing the Past: New Approaches to Using Visual Evidence in Teaching
This panel introduces two innovative online projects funded by the National Endowment for the Humanities: John Jay College’s Making Objects Speak and Picturing U.S. History, developed by The Graduate Center’s American Social History Project/Center for Media and Learning. Both explore ways to use digital resources to engage students in critical inquiry of visual evidence about the past. Panelists will demonstrate the interactive visual and audio features of their projects and enlist the audience in evaluating their pedagogical effectiveness.

Joshua Brown, Executive Director, American Social History Project/Center for Media and Learning, The Graduate Center, CUNY
Pat Licklider, Associate Professor of English, John Jay College, CUNY
Donna Thompson Ray, Project Director of Faculty Development Programs, ASHP/CCML, The Graduate Center, CUNY
Fritz Umbach, Assistant Professor of History, John Jay College, CUNY

ePortfolios in the CUNY Online Baccalaureate: Building Cross-Campus Consensus on Principles and Procedures
As a completely online program, the CUNY Online Baccalaureate is committed to ePortfolios as vehicles for assessment, self-presentation and self-reflection using digital content. However, implementation has been complicated because faculty members also teach for at least one other college. Colleges are developing their own ePortfolio programs tailored to student profiles, institutional structures, and pedagogic assumptions. Panel members will discuss ePortfolios and the shared goal of developing platform-independent principles and procedures.

Barbara Walters, Consortial Faculty, CUNY Online Baccalaureate (SPS); Professor, Kingsborough Community College
Howard Wach, Consortial Faculty, CUNY Online Baccalaureate (SPS); Director of Instructional Technology, Bronx Community College
Sarah Morgano, CUNY Online Baccalaureate Alumna & ePortfolio Assistant, School of Professional Studies
Carl Grindley, Consortial Faculty, CUNY Online Baccalaureate (SPS); Director of Instructional Technology, Hostos Community College
William Bernhardt, Consortial Faculty, CUNY Online Baccalaureate (SPS); Associate Professor, College of Staten Island

View Presentation slides here.

Virtualization of Servers to Promote Sustainability
The virtualization of servers at Kingsborough Community College has reduced hardware and software costs, reduced complexity of introducing new applications, and improved business flexibility because can test and deploy new applications much more efficiently without affecting existing applications.  It has even laid the foundation for Green Computing at KCC, reducing the physical servers and space required. Server virtualization also simplifies business continuity and disaster recovery, reducing maintenance and overall IT costs.

Asif Hussain, CIO, Kingsborough Community College
Isaac Vicci, Manager Infrastructure, Kingsborough Community College
Dmitriy Faybyshenko, Senior Network Engineer, Kingsborough Community College
Donald Hanson, President, Consolidated Computing, Inc.

Using Google Tools to Manage a Collaborative Community Service Project
Students engaged in an experiential learning activity developed professional competencies and addressed community needs through research and volunteer service. A suite of Google online applications were used to manage the collaborative process, including the shared writing of the marketing plan. Reminders and emails were sent through Gmail, while Google Calendar allowed students to update meetings and notify teammates when documents were revised and uploaded to Google Docs. Students were able to edit simultaneously 24/7.


Yla Eason, Lecturer, School of Business, Medgar Evers College
Porsha Childs, Predominantly Black Institutions (PBI) Grant Program Coordinator, Office of Academic Affairs, Medgar Evers College

Cisco Next Generation Data Center and Unified Computing
Virtualization tied with stateless computing provides a dynamic compute infrastructure for both physical servers and/or virtual machines.  See how Cisco Nexus switching and Unified Computing System (UCS) can help transform your Data Center.  Hear from both Cisco and CUNY speakers on how these solutions are leading the transformation of the Data Center.

Bryan Bradley, Consulting Systems Engineer, CISCO
Joseph Laub, Deputy CIO, City University of New York
Brad Turner, Product Sales Specialist, CISCO

View Presentation Slides here.

Break: 2:50 p.m. - 3:00 p.m.

Concurrent Sessions IV: 3:00 p.m. – 4:00 p.m.

Meeting the Federal Textbook Information Mandate: Hunter's Informed Registration Initiative
Starting with summer 2010, all educational institutions receiving federal funds are required to make textbook information available online at time of registration. Hunter's Informed Registration (IR) initiative provides a convenient framework to meet these requirements. To implement this, we integrated the distribution of textbook and other course information into Hunter's existing online schedule of classes. The leading design principle was to couple administrative efficiency with convenience for departments and programs, individual faculty, and students.

Presenters (all of Hunter College):
Marilyn Daley-Weston, Registrar
Gil Giannini, Director Management Information Systems
Manfred Kuechler, Acting Associate Provost for IT
Michael Medved, Lead Oracle Database Administrator
Vita Rabinowitz, Provost
Frank Steen, CIO

View Presentation Slides here.

Web Tools and The Institutional Repository
Using Web Tools to Enhance Research Services
The notion of ubiquitous information access has become commonplace leaving students less inclined to ask the librarian for research assistance. Incorporating Web tools (i.e., wikis, blogs, instant messaging, etc.) on our library Web site has allowed us to reach our users where they are and increased the use of our library resources threefold. As a result, library staff members are becoming a more essential and visible part of the learning process at our school.

Consuella Askew, Chief Librarian, CUNY Graduate School of Journalism
Tinamarie Vella, Access Services, CUNY Graduate School of Journalism

Beyond the Conventional: The Institutional Repository as a Public Relations Tool
Institutional repositories are conventionally used to electronically archive scholarly works and publications to promote open access to research and scholarship materials.  At the CUNY J-School, we have expanded the purpose of our IR to serve as a promotional and public relations tool as well.

Consuella Askew, Chief Librarian, CUNY Graduate School of Journalism
Tinamarie Vella, Access Services, CUNY Graduate School of Journalism

Enhancing Student Writing with 21st Century Technology
Modeling Feedback Skills through Blogs and Diigo
A blog combined with the browser add-on Diigo can help composition instructors capitalize on the social nature of online essays while retaining important aspects of traditional writing process instruction.

Tim Dalton, Adjunct Lecturer, LaGuardia Community College & Borough of Manhattan Community College

Tumble into the Future: Student Engagement through Micro-blogging with Tumblr
It’s no secret that educators continuously struggle to encourage the reluctant or self-conscious student writer. Tumblr, a microblogging platform utilizing short form posts, offers a unique solution across disciplines for student engagement. Participants will learn to assist students in creating a “tumblelog” and utilize the social networking aspects of the platform to encourage creative feedback.

Eileen White, Assistant Professor, Speech Communication & Theatre Arts, Queensborough Community College

Digital Storytelling for Student Understanding, Reflection, and Personal Growth
By combining a palette of technical tools, students can transform an ordinary written assignment into a vivid and memorable digital story.  Through the mixing of digital images, symbols, voices, and sounds, students can communicate their story to others both locally and globally.  In order to create an effective digital story, students must thoroughly understand a topic, reflect on it to crystallize their own perspective, and personalize it through the use of technology.

Andrea Mosenson, Assistant Professor of Family & Consumer Sciences Education, Queens College

View presentation slides here.

Streamlining and Systematizing in Support of Student Success
Systematizing Information-Driven Electronic Tools and Communication Systems
With a vision of facilitating a knowledge-empowered community, Bronx Community College has systematized the use of information through technology in support of student success. The architecture includes several features such as an information-driven case management program and an electronic contact management program.  Preliminary analyses demonstrate that these efforts may be related to improvements in student performance and persistence.

Ediltrudys Ruiz, Director of Information Services, Bronx Community College
Nancy Ritze, Associate Dean for Research, Planning and Assessment, Bronx Community College

One Stop Shopping: Streamlining and Simplifying Resource Management
With the necessity to streamline and simplify current procedures, while maximizing the use of resources (manpower, and technology wise), the Office of Instructional Technology at Hostos Community College developed the Student Workshops Management System (SWMS) and Computer Lab Reservation System (CLRS). These two management systems function as a one-stop shopping location, which not only help students and faculty to quickly and easily find information but also provide an opportunity to foster student success.

Carlos Guevara, Coordinator, Instructional Technology Department, Hostos Community College
Elkin Urrea, Instructional Design Specialist, Instructional Technology Department, Hostos Community College

Wikipedia in the Classroom
The success and accessibility of Wikipedia represents an important intersection between technology and education, presenting challenges in teaching both IT and information literacy. The systematic operations of Wikipedia need to be understood in order to critically engage with it and the other venues of user-generated content that characterize today's information landscape. This panel/Q&A provides a forum for discussion of both technical and pedagogical issues, in libraries and in the classroom.


Ann Matsuuchi, Instructional Technology/Systems Librarian, LaGuardia Community College
David Goodman, Vice President, Wikimedia NYC
Richard Knipel, President, Wikimedia NYC

Fostering Interdisciplinary Technology Use Through Face-to-Face and Hybrid Faculty Groups
The CUNY Institute for Virtual Enterprise (IVE) and Kingsborough’s Center for Teaching and Learning (KCTL) lead a series of on- and off-campus faculty development groups and seminars. Part 1 of the presentation will demo how KCTL’s interdisciplinary Faculty Interest Groups (FIGs) utilize wikis to facilitate college-wide discussions among faculty. Part 2 will showcase IVE’s recent work on a National Science Foundation (NSF) grant uses technology to facilitate inter-campus communication, faculty training and curriculum development.

Christoph Winkler, Associate Director, CUNY Institute for Virtual Enterprise
Edgar Troudt, Instructor, Kingsborough Community College
Janine Graziano-King, Director, Kingsborough Center for Teaching and Learning
Stuart Schulman, Executive Director, CUNY Center for Economic and Workforce Development

Using Wimba to Enhance Online Learning
The CUNY Online Baccalaureate, part of the School of Professional Studies, has been using Wimba Voice and Pronto to more effectively engage students in the interactive communications that are key to learning in both online and in-person courses. Specific uses of these Wimba products and their impact on students in online courses will be described, along with the factors that influenced the choice of Wimba and the technology support required.

Ellen Smiley, Academic Director, CUNY Online Baccalaureate (SPS); Associate Professor, City College
Philip Pecorino, Consortial Faculty, CUNY Online Baccalaureate (SPS); Professor, Queensborough Community College
Jennifer Sparrow, Consortial Faculty, CUNY Online Baccalaureate (SPS); Dean for Academic Affairs, Medgar Evers College
Tim DeMagistris, Wimba, Inc.
Sylvie L. F. Richards, Media and Instructional Designer, School of Professional Studies
Renee McGarry, Technology Fellow, School of Professional Studies

Strategies for Getting Started with ePortfolio
Educational institutions, departments and individual classes have placed a premium on the use of ePortfolios. People who work with this digital collection of an individual’s learning experience sometimes find themselves choosing from an array of technologies, with which they are often not familiar. In addition, ePortfolio presents high interdependency between, students, faculty, administrative and IT staff. This two part presentation aims to describe the process that resulted in the implementation of ePortfolio use in CLIP.

Francisco Ordonez, Instructional Technology Assistant, Hostos Community College
Sandra V. Williams, CLIP Adjunct, Hostos Community College

Web Content Management Made Easy: The Dox System
Dox is a highly customized, open source, scalable, XML-based content management system built on Apache’s Lenya framework. Developed by CUNY’s Web Services team, Dox powers utilizing browser-based WYSIWYG and html-source editors, integrates remote applications (Wordpress, CUNY Events Calendar), and (re)distributes content as XML and JavaScript. The presentation, for the technical and nontechnical, will explore the solutions Dox provides, possible wider utilization at CUNY, and a 5.0 beta preview.

Presenters (all from CUNY University Relations):

Michael Arena, University Director of Communications and Marketing
Douglas Hurbon, Senior Web & Database Developer
Tomiko Karino, Content Editor & Email Developer
Paul Koenigsberg, Web Applications Developer
Sung Lee, Applications and Server Manager
Jose Pagan, Web Developer
Jordan Rome, Content Editor/ Web Developer
Eri Sahagun, Web Developer & Project Leader
Daniel Shure, Web Services Manager

Making Wikis Work For Your Program: Bridging Administration And Instruction
The English Language Center used PBWorks to design a departmental administrative wiki and noticed a reduced need for meetings and increased efficiency in communication. We then designed a wiki for our Media Center in an effort to better train and support adjunct faculty in emerging instructional technologies and Web 2.0 trends. This presentation will explore the advantages and challenges of wikis as administrative tools and demonstrates how their use can bridge administrative and instructional practices.

Presenters (all of LaGuardia Community College):
Victoria Badalamenti, Director, The English Language Center
Liz Iannotti, Assistant Director, The English Language Center
Heather Barikmo, Instructional Technology Coordinator, The English Language Center

View presentation slides here:

Teaching, Learning and Document Management at CUNY: Featuring Blackboard and Xythos Solutions
Join the Blackboard and Xythos team to learn how Blackboard 8 is being used across CUNY today, what the future holds for Blackboard solutions and how Xythos Document Management is used to streamline administrative and research program processes.   Attendees can expect to leave with a better understanding of Blackboard 8 and Xythos as well as new ideas to improve teaching, learning and collaboration in the virtual classroom.

Craig DeVoe, Regional Sales Manager, Blackboard Learn
Colleen Malloy, Regional Sales Director, Xythos Software

Smarter Cloud Computing: How Cloud Computing Can Enhance Higher Education
Learn how IBM's Research Division has changed the way that it supports its employees by leveraging Cloud Computing in its daily operations. Dr. Cohn will also give a preview of where he sees Cloud Technology going, areas where his lab is focusing, and how Higher Education can derive value out of this new computing paradigm.

David Cohn, Director, Business Informatics at IBM Research

IT Can Deliver On Demand Services to Students and Faculty!
IT operations have become disconnected silos of technology.  Universities are facing the challenge of balancing “business as usual” IT operations while meeting the demand for new, transformational services without increasing costs. To be drivers of innovation, IT should shift focus from managing technologies to managing IT as a service.  In this session, you will learn how IT can be used to provide on-demand services to students and faculty.

Brad Kramer, Customer Solution Architect, CA, Inc. 

View Presentation Slides here.

Using Oracle Business Intelligence to Monitor / Manage CUNY Performance Metrics
The most successful institutions are using metrics to monitor and manage performance, when delivering reports related to student recruitment and retention, financial performance, and regulatory reporting.  With the Oracle Business Intelligence tool, data in the CUNY First data warehouse, as well as other data sources, will be accessible and useful for creating and monitoring institutional performance metrics.  This session will give an overview and demonstration of the Oracle BI tools and will specify how these tools can be used to create dashboards, deliver custom reports, and monitor institutional performance metrics.

Levi Sales, Technical Account Manager, Business Intelligence, Oracle Corporation

Blended eLearning: How to Successfully Augment Classroom Teaching with Technology
Technology helps us to save money, increase the reach to students and adds flexibility to our teaching. However, if we try just to replace the classroom with a web seminar, we are losing the true benefit offered by learning technologies. This session will demonstrate the top-ten ways to use products like Adobe Acrobat Connect Professional, Adobe Captivate, and Adobe Presenter to ensure that you achieve better outcomes with technology.

Tim Plumer, Jr., Sr. Solutions Engineer, Adobe Systems, Inc.

Building a Reliable Disaster Recovery Plan with Virtualization
Learn how virtualization can help you reduce server sprawl, power consumption and cooling costs in your data center while enabling an effective, reliable disaster recovery plan.  Join Virtualization Practice Principal, Ted Hall, to discover the benefits of implementing a virtualization disaster recovery plan and learn how to get started on such an initiative.

Ted Hall, Virtualization Practice Principal, Agilsys

Adjourn time: 4:00 p.m.




John Jay College
899 Tenth Avenue
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Doubletree Metropolitan Hotel New York City
569 Lexington Avenue at 51st Street

Holiday Inn Midtown
440 West 57th Street between 9th and 10th Avenues

Hampton Inn Manhattan-Times Square
851 Eighth Avenue at 51st Street